Terms of service
Last updated: July 2026
1. Acceptance of Terms
By accessing or using PawPal ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Products & Pricing
All product descriptions, images, and pricing are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
Pricing is listed in USD. We are not responsible for typographical errors in pricing. If a product is listed at an incorrect price, we reserve the right to cancel the order and refund the full amount.
3. Orders & Payment
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, suspected fraud, or violations of these terms.
Payment must be received in full before orders are processed. All payments are processed securely through our payment partners.
4. Shipping & Delivery
Shipping times are estimates only, not guarantees. Actual delivery times may vary due to factors beyond our control, including customs processing, weather, or carrier delays.
Risk of loss passes to you upon delivery. If a package is marked as delivered but you have not received it, contact us within 7 days for assistance.
5. Returns & Refunds
Our 30-Day Happiness Guarantee applies to all purchases. Please refer to our Refund Policy for full details.
We reserve the right to refuse refund requests that appear to be fraudulent or abusive.
6. User Conduct
You agree not to:
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Use our site for any unlawful purpose
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Attempt to disrupt or damage our website
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Submit false or misleading information
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Use bots or automated systems without permission
7. Intellectual Property
All content on this website — including text, images, logos, and product designs — is the property of PawPal and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
PawPal is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability is limited to the purchase price of the product you purchased.
Products are intended for domestic pet use only. Always supervise your pet during play. Inspect products regularly and replace if damaged.
9. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes means you accept the new terms.
10. Contact
For questions about these Terms, contact us at: